Returns & Exchanges
Returns & Exchanges
Return Policy
We want you to be pleased with your purchase. You may exchange your purchase when it is presented with established proof of purchase in saleable condition. Simply follow the guidelines below:
- Exchanges are eligible if returned within 14 days with a receipt; with the exception of furs, limited edition, watches and jewelry.
- We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.
- For all exchanges, merchandise must be presented in saleable condition and established proof of purchase is required.
- If the item(s) appear to be worn or out of its original condition you will not be able to make an exchange.
- Items are only eligible for exchanges.
How to Make an Exchange
IN-PERSON OR ONLINE
If you are in Philadelphia, or within a radiance, bring your merchandise to us with the original receipt. If you would like to exchange your purchase, we'll help you find the right item prior to meeting for the exchange. (ZAHIRAHJOYMUA@GMAIL.COM)
